How a UK Takeaway Franchise Boosted Speed and Reliability Across 18 Locations
Internet, network and WiFi
How a UK Takeaway Franchise Boosted Speed and Reliability Across 18 Locations
Running a busy takeaway chain means every second counts. Orders need to move from customer to kitchen to delivery driver without a hitch. But network dropouts and inconsistent setups were slowing things down.
From bustling high streets to quieter suburban spots, each store had different equipment, internet connections, and layouts. This patchwork made support tricky and downtime costly. Something had to change.
The Goal: One Reliable Setup for Every Store
The leadership team set three clear objectives:
Consistency – the same high-quality setup in every store
Centralised control – see and manage everything from one dashboard
Uptime – keep the tills running, even if broadband goes down
Legacy kit was expensive to maintain, and sending engineers out for fixes added delays. A standard blueprint would speed up installations, reduce support costs, and prevent lost sales.
Why They Chose UniFi
The team needed a platform that was scalable, robust, and licence-free. UniFi ticked all the boxes. No ongoing subscription costs meant predictable budgeting, and the hardware could be expanded later for cameras, access control, or other smart services.
The Standard Store Setup
Every location now uses:
UXG Max – high-performance gateway with advanced security
PoE switches – powering devices directly over the network
U6 Long-Range Access Points – strong Wi-Fi in kitchens and front-of-house
4/5G LTE backup – instant failover during broadband outages
The UXG Max acts as the brain of each store’s network, ensuring smooth transactions and secure connections. This standardised kit works in any store, whether it’s in a converted historic building or a modern retail unit.
Rolling Out 18 Stores in 6 Weeks
The upgrade plan was built for speed. Kits were pre-configured off-site, and installs happened before opening hours. Most stores were up and running in under four hours, without losing a single day of trading.
Managing Everything from One Place
With UniFi’s central dashboard, the IT team can:
Check network health in real time
Limit bandwidth-heavy apps during peak hours
Switch to 4/5G LTE backup remotely if needed
The result? Almost zero downtime, even during service-provider outages.
Built for the Future
Separate Wi-Fi networks now support delivery drivers, speeding up order pickups. The system is ready for future add-ons like smart security cameras and door access control — no extra licences required.
The Result
The standardised UniFi setup has transformed daily operations:
Faster installs and support
Consistent, high-speed Wi-Fi in every store
Lower running costs without licence fees
Future-ready network for new services
The client can now focus on what they do best: serving great food quickly and reliably — backed by a network that never slows them down.